IHC Group is the home of:

IHC Group

Healthcare & Social Assistance

The IHC Group is our umbrella that encompasses three wholly-owned subsidiaries with contract funding and community programmes funded by donations.

IHC advocates for the rights, inclusion and welfare of people with intellectual disabilities and supports them to live satisfying lives in the community. Our subsidiaries also include New Zealand’s leading provider of services for people with intellectual disabilities and the country’s largest non-government community housing provider.
A career with IHC can be very rewarding and fulfilling. We focus on making sure that our staff receive the support that they need to do their jobs and that they have a healthy and safe work environment. We are proud of our values and have held on to these throughout the history of our organisation.

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choices NZ

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idea services

Accessible Properties Logo

Accessible Properties

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ihc

Working with us

IHC is New Zealand’s leading provider of services for people with intellectual disabilities. Our Mission is at the heart of everything we do and we are committed to supporting people with intellectual disabilities to lead satisfying lives in the community.

Our staff are dedicated and hardworking and every team member plays an important part in helping people with intellectual disability to achieve greater independence. A career with IHC can be very rewarding and fulfilling, but at times, like most jobs, it can have its challenges. We are focused on making sure that our staff receive the support that they need to do their jobs and that they have a healthy and safe work environment.

At IHC we’ve held on very strongly to our values and throughout the history of our organisation. We are proud of our values. We’ve stood on national and international stages and stated our values. Our work reflects our values, such as fighting to close institutions, lobbying the government for services, working for families, and providing support to people to be part of their communities so they have a place to belong.

IHC believes people with an intellectual disability have a the right to:

  • Be treated with respect and dignity
  • Have a say in their own lives
  • Live, learn, work and enjoy life as part of the community
  • Have support that meets their goals and aspirations
  • Be part of a family
  • IHC supports the principles of Te Tiriti O Waitangi

Employee benefits

At IHC our people are at the core of everything we do and our 2020 Strategy is heavily focused on making sure that we provide the right support, roles and career progression for our staff.
IHC has a range of benefits that it offers to its employees. These include:

  • Training and development
  • A health and wellbeing programme
  • An ‘as and when required’ appraisal system which allows staff and managers to discuss issues/concerns when they arise
  • A staff counselling service (Employee Assistance Programme)
  • Employee discounts at national retailers
  • Employee insurance benefits
  • Annual flu vaccinations.

IDEA Services

IDEA Services is New Zealand’s largest provider of services for people with intellectual disabilities. We support adults of all ages with intellectual disabilities to live independently and be part of their local communities. This includes residential care, supported living and vocational support.

Choices NZ

Choices NZ helps people with all disabilities and health-related conditions achieve their goals. This is achieved through flexible support relationships and access to community services.

Accessible Properties

Accessible Properties is a social and disability housing provider. We are committed to providing housing that meets tenants’ needs and tenancy services that support long-term, successful inclusive living in a community.

IHC

IHC advocates for the rights, inclusion and welfare of all people with intellectual disabilities. It supports them to live satisfying lives in the community. IHC provides advocacy, volunteering, events, membership associations and fundraising.

Join our team

IHC is New Zealand’s leading provider of services for people with intellectual disabilities. Our Mission is at the heart of everything we do. We are committed to supporting people with intellectual disabilities to lead satisfying lives in the community and to providing housing and tenancy services to people in need.

Our staff are dedicated and hardworking. A career with the IHC Group can be very rewarding, fulfilling and challenging. We are focused on making sure that our staff receive the support that they need to do their jobs and that they have a healthy and safe work environment.

The Recruitment Process

Register and apply online

So, you’ve seen a role advertised with IHC or IDEA Services that you’re interested in applying for. All applications need to be completed via our Careers site. This ensures your application doesn’t get lost or sent to the wrong person. When you apply through our website, you are directly linked to the job you are applying for.

If this is your first time applying for a job with us then you will first have to register yourself on our Careers site. Registration is how we gather important information about you and learn what type of work you are interested in.

Once registered you can then apply for jobs we advertise using the online application form for that job and once you’ve applied, you will receive an email notification from us confirming your application has been received and is being considered.

If you submit a general application where there aren’t any vacancies available at the time of submitting, we will hold your application on file and contact you when a suitable vacancy arises.

If you need help to create your CV or cover letter there are some useful resources and templates that you can use on the Careers NZ website http://www.careers.govt.nz/how-to-get-a-job/cvs-and-cover-letters/templates/

If you are applying for a role and aren’t a NZ or Australian Resident, please visit Immigration New Zealand’s website to make sure you are aware of immigration requirements.

Shortlist

Every applicant is screened/short-listed against the position requirements and selection criteria that have been identified for the job. This shortlist is based on the information provided in your overall application, including your CV, cover letter and application questions. We may also telephone screen applicants for some roles to further discuss your application.

Applications are considered against the knowledge, skills, competencies, experience and other requirements of the role.

Once the shortlist has been confirmed, a select number of candidates will be invited to an interview. Applicants who don’t make the shortlist will be notified by email.

Interview process

Shortlisted candidates will be invited to attend a panel interview (usually consisting of the hiring manager and another senior person or one of the recruitment team). Interviews are a great chance for us to get to know you better, and for you to learn more about us. We don’t just want to find out more about you, this is a great opportunity for you to ask us some questions of your own. Depending on the role, you may end up being interviewed more than once.

Pre-employment checks

Certain roles will be subject to pre-employment screening at various stages of the recruitment process. Pre-employment checks can include but are not limited to:

  • Criminal history checks
  • Immigration checks
  • Qualification checks
  • Assessment / work sample tests
  • Credit checks
  • Psychological or Psychometric tests
Reference checks

Towards the end of the process, we will ask to speak to your references to help verify everything we have learned about you up to this point, and information based on your past work experience. We will always reach out to you first to gain permission from you before contacting any of your referees. We will usually conduct two or three reference checks. We prefer references who you have reported to in your current or most recent jobs.

Offer and orientation

Once we are in a position to offer you the role, we will contact you by phone to verbally offer you the role. If you accept the offer, you’ll receive a formal offer of employment in writing. With the formalities now complete, we will make sure you have everything you need to get up to speed with the role, your team and the organisation. We want you to be successful and will do what we can to help you achieve that.

Learning and Development

IHC is committed supporting our staff and offering learning opportunities which enable them to do their job more effectively.
We offer:

  • An in-depth induction for all new staff which provides information about working with people with intellectual disabilities
  • Relevant training opportunities for staff including a number of internal and external learning programmes
  • All service staff complete core learning relevant to their role
  • Support to achieve the Level 2 New Zealand Certificate in Health and Wellbeing (a minimum qualification requirement for a Support Worker)
  • The opportunity to gain further qualifications by enrolling in the Level 3 New Zealand Certificate in Health and Wellbeing.

Career Progression

IHC is focused on making sure that our staff are well supported and valued.
There are lots of opportunities for career progression within our organisation, and we have Succession Guidelines available clearly outlining the process for staff coming on board who wish to develop their career with IHC.

Frequently Asked Questions

To apply for a vacancy with IHC, you will need to register and apply via our Careers site.
Our Careers site is an online portal where you can search and apply for jobs.

To help you with your job search, we’ve put together some answers to commonly asked questions. If you have a specific question that isn’t answered below, don’t hesitate to get in touch with one of our recruitment team members at 0800 work4ihc (0800 9675 4442).

Please note that we require all applications to be made via our online system.

How do I apply for a role?

Visit the Recruitment Process section of our Careers site which will guide you step by step through the application process.

Once you are registered, visit Current Vacancies to view and apply for current job openings.

How do I search for a role?

Visit the Current Vacancies section of this website, which will show you all of our current vacancies. You can search for jobs using a keyword or job reference number or by selecting your preferred expertise. If you want to browse through all the current job vacancies in IHC, leave the search criteria blank.

Can I still apply for roles if I do not have a CV?

It is not compulsory to attach a CV when applying for a role with us, but we recommend that if you do have a CV attach it. A CV is a great way to tell us a bit about yourself, your work history, education and qualifications and your hobbies/interests. Your CV should be in Microsoft Word format (doc) or Adobe Acrobat (pdf) format and be at most 1MB.

I do not have an email address. Can I still apply?

You must have an email address to receive your application confirmation and any related correspondence from us. If you do not have an email address, you can create a free gmail account with google.

What is an ‘Expression of Interest’?

There are certain positions where we will advertise for expressions of interest on an ongoing basis. These ads will be clearly marked as ‘Expressions of Interest’. Once you’ve made an application, we’ll keep in touch as vacancies become available that suit you. You will only be able to apply once for an ‘Expression of Interest’. Unlike jobs where we manage a selection process, our expressions of interest are longer term. Simply put, it’s putting you on our radar. We are always interested in hearing from people who feel they are a good fit for us.

I am interested in volunteering at IHC, where can I find more information?

People can play a big part in the life of a person with an intellectual disability and the work IHC does by joining one of our volunteer programmes. Find out more at http://www.ihc.org.nz/get-involved/volunteering/

What are the different types of employment?

Permanent: An employee who is employed for an indefinite term; that is, an employee that is not employed on a fixed term (temporary) or casual basis.
Fixed term: A full or part-time employee who is employed for a specific timeframe with a set finish date.
Casual: An employee who has no set hours or days of work and who is normally asked to work as and when required.
Full-time: An employee who works no less than the ordinary hours of work.
Part-time: An employee, other than a casual employee, is employed on a permanent basis but works less than the ordinary hours of work.

I’ve submitted my application. What happens now?

Unless we’re advertising on an ongoing basis for Expressions of Interest, all other job vacancy advertising includes a close date. The length of our recruitment process can vary for each advertised vacancy. Once the job has closed and all applications have been considered for the vacancy, we will be in contact with you to provide an update on your application.

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