Auckland Council Pools and Leisure

Government, Community & Emergency Services

Auckland Council serves nearly 1.6 million people. We’re one of the most diverse organisations in the country and offer all kinds of opportunities, from park rangers and lifeguards to accountants and ecologists.

Active Communities Department

Active Communities is one of many departments within Council and leads the activation of Council’s spaces and places, ensuring activation initiatives are put in place across Tamaki Makaurau.

As well as being vibrant community hubs, our pool and leisure centres play a key role in getting ‘More Aucklanders, More Active, More Often’.

Be part of a team that is passionate about connecting people to our pools and leisure centres and helping them get active their own way.

Take the opportunity to make a difference to your community by helping make their aquatic and leisure centre experience safe and enjoyable for all.

Make a splash, make a difference!

Roles at Pool & Leisure

Make a splash, make a difference

As well as being vibrant community hubs, our pool and leisure centres play a key role in getting ‘More Aucklanders, More Active, More Often’.

Dive into a fulfilling role at Auckland Council Pools and Leisure! Become part of a passionate team connecting people to our vibrant community hubs, promoting active lifestyles in areas such as Lifeguarding, Learn to Swim instructor, Customer Support, Fitness or Recreation.

All of these areas contribute to creating a safe and enjoyable aquatic and leisure centre experience for all.

Click on the drop down tabs to learn more about each area within Auckland Council Pools and Leisure Centres, and the career opportunities available in each.

Our Vision

An Auckland where all communities are active and well

No matter who we are or what we do, we all play an important role in supporting the wellbeing of Aucklanders.

How we work | Our principles


Building engaged and happy teams, enduring relationships and strong connection across people and place.


Acknowledging the mana of all individuals and the cultures and communities they represent


Creating a positive environment where people can thrive.


Lifeguarding is key to ensuring a safe environment for our customers and are essential to the successful running of our aquatic facilities. Working as a lifeguard is an opportunity for people to make a real difference in the community.

Pool lifeguards are observant, patient, and good with people. Their skill set means they have the confidence to act in a quick, responsible, and calm way.

Lifeguards are responsible for:

  • Provide a safe environment through proactive supervision and positive interaction with customers
  • Educate and enforce pool rules
  • Respond to any First Aid emergencies
  • Ensure pool and surrounds are clean at all times

At Auckland Council, we provide ALL Lifeguard training free of charge and pay future lifeguards to attend the training.

For more information about the PLPC Certification please read here: PLPC

He kōrero mōu: About you

Lifeguards need to be strong swimmers, dedicated to helping others and can commit to full-time work.

To become a lifeguard with Auckland Council as the first step you will need to be able to pass this test the test below!

  • Swim 200m in less than 6 minutes (Any stroke, or a mixture of strokes, can be used)
  • Swim 50m breaststroke
  • Swim 25m sidestroke
  • Retrieve objects from the deepest part of the pool (depth varies across centres)
  • Tread water for 5 minutes
Ngā āhuatanga kei a mātou: What we offer

As an Auckland Council employee, Lifeguards enjoy multiple discounts and partnership benefits, along with having free use of the centre facilities.

Check out our current Lifeguard vacancies and make a splash today!

Customer Support

Customer Support is an essential, effective and professional frontline service to our diverse customer base, and involves dealing with a wide range of inquiries, both face-to-face and on the phone.

He kōrero mōu: About you

Customer Service representatives have administration and communication skills, as well as the ability to use your initiative to resolve problems and satisfy the customers’ needs. An outgoing and enthusiastic nature, combined with a passion for delivering excellence in customer service, is the key to success in this role.

Ngā āhuatanga kei a mātou: What we offer

At Auckland Council, we aim to upskill and progress careers, so if you wish to train and take on other functions within our centres such as Learn to Swim Instructor, Fitness Instructor or Recreation Assistant opportunity is there!

Customer Service representatives have access to a range of fantastic Auckland Council benefits, including the option of a Zoo pass and a range of partnership discounts. And if you work in our Leisure Centres, you will enjoy complimentary use of the facilities.

Check out our current vacancies for Customer Support Representatives today!


Fitness is all about helping people achieve their health and well-being goals. Our Leisure centres require Fitness Consultants to help people achieve these goals.

He kōrero mōu: About you

Fitness Consultants are passionate about fitness, health, and well-being!

A recognised fitness-related qualification is required to be a fitness instructor, and knowledge of fitness training including fitness testing and monitoring of clients is advantageous.

Ngā āhuatanga kei a mātou: What we offer

There are always opportunities for advancement into senior and leadership roles, and we are fortunate to have a wide range of opportunities across Auckland Council.

Check out our current vacancies for Fitness Consultant roles today!

Learn to Swim

Here at Auckland Council, our leisure centres play a key role in achieving our goal of getting Auckland to be the most active city in the world. Learn to Swim Instructors help achieve that goal!

Learn to Swim instructors don’t need any formal qualifications or experience to apply – just a passion to work with our diverse community while also making a difference! Auckland Council provide the training needed to succeed in the role.

Learn to Swim Instructors:

  • teach people the basic principles of how to swim
  • maintain a fun, caring and safe environment for customers and visitors
  • are part of an amazing team serving local communities
Ngā āhuatanga kei a mātou: What we offer

Learn to Swim Instructors have free access to leisure centre facilities, hours that provide work-life balance, and above all else, are part of a fun and supportive team. The work they do is important and impactful, especially the pride and joy felt from watching someone gain the confidence that comes from learning how to swim.

Check out our current vacancies for Learn to Swim Instructor roles today!


Recreation Assistants deliver an exciting range of community fitness and school holiday programmes, and work with school students and community groups across the Auckland region.

He kōrero mōu: About you 

Recreation Assistants are passionate about sports and recreation and be ready to step into a frontline customer service role. They’re also:

  • responsible when it comes to working with children. (While previous experience working with children is beneficial, it is not essential)
  • have a flexible approach and are able to use initiative to facilitate suitable programmes for kids.
  • are an enthusiastic team player and have a positive attitude and infectious energy
  • understand health and safety
  • trained in First Aid, however, Auckland Council will help you attain this if you do not have one already.

Check out our current vacancies for Recreation Assistant roles available today!

Employee Benefits and Discounts


Pool Lifeguard Practising Certificate

To work as a pool lifeguard in New Zealand, you need to hold a nationally-recognised qualification. The Pool Lifeguard Practising Certificate (PLPC) is the minimum qualification you can have.

PLPC will give you everything you need to get started, and it’s a great first step towards becoming a highly-skilled lifeguard.


You’ll be trained, observed and assessed in the workplace. There are two stages to completing the programme.

Stage 1: Training and assessment
  • Understanding the roles and responsibilities of pool lifeguards
  • Understanding aquatic supervision techniques
  • Demonstrating aquatic rescue techniques for casualties in a range of scenarios.

After completing Stage 1, you will have earned your Pool Lifeguard Skills Award.

Stage 2: On job-validation
  • Completing a facility induction
  • Completing a written health and safety assessment
  • Completing the Pool Lifeguard Logbook (which includes 20 hours of poolside supervision, facility inspections, dealing with hazards, supervising pool areas and aquatic activities).

After completing Stage 2, you will have completed your Pool Lifeguard Practising Certificate!

PLPC is part of the New Zealand Certificate in Aquatics – Pool Lifeguard (Level 3). After becoming a practicing lifeguard there are options to keep learning taking career up a level and enrolling in the Level 3 certificate. Talk to your people leader if this is something that interests you!


Auckland Council is accredited with the Rainbow Tick!

The council are committed to lifting our capability beyond Rainbow Tick’s recommendations. We are committed to embedding and growing long-term, systemic change in our organisation that ensures everyone feels included and safe to bring their whole self to work.

The Rainbow Tick certification and accreditation tests whether a workplace understands and welcomes sexual and gender diversity and involves an on-going continuous quality improvement approach. Getting the Rainbow Tick allows us to show our people, customers, and the wider world that we are an inclusive organisation that reflects the communities we belong to and serve.


Gender Diversity

Auckland Council is accredited for GenderTick and currently hold an advanced accreditation status.

Holding the GenderTick allows Council to show our people, customers and the wider world that we are an inclusive organisation committed to progressing gender equity and equality in the workplace.

The GenderTick programme was created in 2018 as an accreditation programme for businesses to demonstrate their commitment to gender equity in their workplace. The GenderTick enables businesses to demonstrate their compliance and leadership across five key indicators:

  • Equal pay
  • Leadership representation
  • Flexible work and leave
  • Gender safe workplaces that support, respect and include different dimensions of diversity – including genders.
  • Gender inclusive culture
  • Supporting the menopausal transition

There are currently no jobs available

Unfortunately there are currently no positions available at Auckland Council Pools and Leisure, please check back soon.


Top 100 Graduate Employers
Best Innovation
Finalist, 2019
Davey Awards
Silver Winner, 2019
Best Diversity Strategy
Winner, 2019
W3 Awards
Gold Winner, 2019
W3 Awards
Silver Winner, 2019