{"id":9144,"date":"2023-06-26T16:37:30","date_gmt":"2023-06-26T06:37:30","guid":{"rendered":"https:\/\/explorecareers.co.nz\/?post_type=ra-jobs&#038;p=9144"},"modified":"2023-06-26T16:39:13","modified_gmt":"2023-06-26T06:39:13","slug":"call-centre-telesales-customer-service-person","status":"publish","type":"ra-jobs","link":"https:\/\/explorecareers.co.nz\/job\/call-centre-telesales-customer-service-person\/","title":{"rendered":"Call Centre &#8211; Telesales &#038; Customer Service Person | Auckland City"},"content":{"rendered":"<div class=\"data\">\n<div class=\"value\"><em><strong>Reference: 6369686<\/strong><\/em><\/div>\n<\/div>\n<div class=\"data\">\n<div class=\"value job_description\">\n<p>Are you a natural-born customer service superstar? Do you have a passion for solving problems and providing exceptional customer experiences? If so, we have an exciting opportunity for you to launch your customer service career forward!<\/p>\n<p>Alsco, a well-established global service company and market leader in New Zealand, is seeking a highly motivated and friendly individual to join our team as a Contact Centre Agent at our Kingsland, Auckland Office.<\/p>\n<p><strong>Key Details:<\/strong><\/p>\n<ul>\n<li>Monday to Friday (no weekends!)<\/li>\n<li>$27.00 per hour plus earnable bonuses<\/li>\n<li>Comprehensive training program provided.<\/li>\n<li>Monthly team culture days<\/li>\n<\/ul>\n<p><strong>About the Role:<\/strong><\/p>\n<p>As a Contact Centre Agent, you will be responsible for managing customer expectations through phone and email interactions. Your main tasks will include:<\/p>\n<ul>\n<li>Providing accurate and timely information to customers<\/li>\n<li>Advocating for customers in a proactive manner<\/li>\n<li>Utilising PC systems and Microsoft applications effectively<\/li>\n<li>Demonstrating exceptional communication skills and phone etiquette<\/li>\n<li>Acting efficiently and promptly in unique industry-related scenarios<\/li>\n<\/ul>\n<p><strong>About you:<\/strong><\/p>\n<ul>\n<li>Strong problem-solving skills and a customer-centric mindset<\/li>\n<li>Excellent communication skills and phone manner<\/li>\n<li>Familiarity with PC systems and Microsoft applications<\/li>\n<li>Strong work ethic and commitment to customer satisfaction<\/li>\n<li>Works effectively as part of a team<\/li>\n<li>Stable work history and proven reliability<\/li>\n<\/ul>\n<p><strong>Benefits:<\/strong><\/p>\n<p>Alsco values its employees and offers rewarding benefits, including:<\/p>\n<ul>\n<li>Competitive starting rate<\/li>\n<li>Opportunity to earn bonuses.<\/li>\n<li>Clear advancement and career growth opportunities<\/li>\n<li>Stable working environment<\/li>\n<li>Emphasis on promoting from within the company.<\/li>\n<\/ul>\n<p>If you are ready to take your customer service career to the next level and join a passionate team, don&#8217;t hesitate! Apply now to seize this great opportunity.<\/p>\n<p><em>Note: Only New Zealand citizens or residents are eligible for this role. A successful Police check is required.<\/em><\/p>\n<p><em>About Alsco:<\/em> Alsco is a global service company specializing in laundering linen and garments, floor mats and towels, washroom services, first aid rentals, and cleaning &amp; hygiene consumable supplies. With a strong presence in New Zealand, we pride ourselves on delivering top-notch customer service and maintaining high industry standards. Join us and become part of a dynamic team dedicated to excellence.<\/p>\n<\/div>\n<\/div>\n","protected":false},"author":44,"template":"","meta":{"content-type":""},"tags":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/explorecareers.co.nz\/wp-json\/wp\/v2\/ra-jobs\/9144"}],"collection":[{"href":"https:\/\/explorecareers.co.nz\/wp-json\/wp\/v2\/ra-jobs"}],"about":[{"href":"https:\/\/explorecareers.co.nz\/wp-json\/wp\/v2\/types\/ra-jobs"}],"author":[{"embeddable":true,"href":"https:\/\/explorecareers.co.nz\/wp-json\/wp\/v2\/users\/44"}],"wp:attachment":[{"href":"https:\/\/explorecareers.co.nz\/wp-json\/wp\/v2\/media?parent=9144"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/explorecareers.co.nz\/wp-json\/wp\/v2\/tags?post=9144"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}