{"id":8069,"date":"2021-07-12T03:26:36","date_gmt":"2021-07-12T03:26:36","guid":{"rendered":"https:\/\/explorecareers.emotedigital.com.au\/industry\/retail-customer-service\/"},"modified":"2022-04-01T11:35:16","modified_gmt":"2022-04-01T11:35:16","slug":"retail-customer-service","status":"publish","type":"ra-industry","link":"https:\/\/explorecareers.co.nz\/industry\/retail-customer-service\/","title":{"rendered":"Retail &#038; Customer Service"},"content":{"rendered":"<p>The retail and customer service sector encompasses more than your average high street: online retail is booming and the opportunities to build a successful career in the industry are strong!<\/p>\n<p>It\u2019s estimated that 50% of all adults currently work or have worked in some form of retail at some point in their careers.<\/p>\n<p>The industry exhibits great diversity by the size of business, region, retail format, sectors, and the nature of goods sold. You can find retail and customer service work across:<\/p>\n<ul>\n<li>Food and Beverage Retail<\/li>\n<li>Fuel, Motor &amp; Mechanical Retail<\/li>\n<li>Hardware, Building &amp; Gardening Retail<\/li>\n<li>Clothing and Footwear Retail<\/li>\n<li>Cross-Selling Department Stores<\/li>\n<li>Furniture and Homegoods Retail<\/li>\n<li>Small and Boutique Retail<\/li>\n<li>High Street Retail<\/li>\n<li>High-End Fashion Retail<\/li>\n<li>Online Retail<\/li>\n<\/ul>\n<p>And many more!<\/p>\n<p>Customer service is also an expanding field, with individuals working in these roles for small, medium, and large organisations across not only the retail areas mentioned above but also in the banking, insurance, and financial services sectors, hospitality sectors, and transport sectors.<\/p>\n<p>Overall, retail and customer service offers a great deal of flexibility in the types of roles you can pursue and how you pursue them. There\u2019s lots of part-time and casual work, which tends to suit students, and longer-term, permanent opportunities too. This flexibility makes it suited to different lifestyles which is one of the reasons it\u2019s a popular pathway for many.<\/p>\n<p>Some larger retail chains with a global presence offer opportunities for staff to work for them in other countries, meaning it\u2019s a career that could take you global.<\/p>\n<p>Entry into the sector is as varied as the roles available, so no matter what academic pathway you choose to pursue, there\u2019ll be an opportunity to start with a retail and customer service career.<\/p>\n","protected":false},"author":3,"featured_media":8313,"template":"","meta":{"content-type":""},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/explorecareers.co.nz\/wp-json\/wp\/v2\/ra-industry\/8069"}],"collection":[{"href":"https:\/\/explorecareers.co.nz\/wp-json\/wp\/v2\/ra-industry"}],"about":[{"href":"https:\/\/explorecareers.co.nz\/wp-json\/wp\/v2\/types\/ra-industry"}],"author":[{"embeddable":true,"href":"https:\/\/explorecareers.co.nz\/wp-json\/wp\/v2\/users\/3"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/explorecareers.co.nz\/wp-json\/wp\/v2\/media\/8313"}],"wp:attachment":[{"href":"https:\/\/explorecareers.co.nz\/wp-json\/wp\/v2\/media?parent=8069"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}