Support Scheduler

About the opportunity 

Supporting and connecting our community care clients and support workers, enabling out clients to live independently in their home. This is a 6 month closed period contract and is a full time position. The working hours are from 10am to 6pm, Monday to Friday –  based at our Blacktown office. We are looking for people with Aged Care community experience. 

Key responsibilities include: 

• Managing inbound and outbound calls servicing enquiries
• Scheduling of clients and Support Workers
• Managing and negotiating on any roster schedule changes with internal and external stakeholders
• Communicating continuously with a range of internal and external stakeholders

About you 

• Experience using Carelink (not essential)
• Exceptional team player 
• Aged Care experience is preferred 
• Ability to work in a fast paced environment 
• Strong problem solving skills
• Excellent communication skills with the ability to create, manage and maintain strong relationships 

Benefits & culture 

As an organisation we celebrate our diversity and welcome all people regardless of lifestyle choices, ethnicity, faith, sexual orientation and gender identity. Aboriginal and Torres Strait Islander people are encouraged to apply. 

We are bold, imaginative, respectful and compassionate. 

• Salary packaging entitlements of up to $15900 tax free income 
• Ongoing training & development
• Career development opportunities