Senior Functional Analyst

About the role

This is a role within the CRM program and is responsible for working with stakeholders to identify current business process models, integration points and areas of improvement for customer experience and marketing initiatives with the goal of achieving an integrated approach to the customer.

You will seek opportunities to leverage Microsoft Dynamics 365 and related systems to meet evolving business needs and will assist internal stakeholders to appreciate how Microsoft CRM Dynamics could be best utilised to advance Uniting business operations.

This analyst must have the ability to break-down complex requirements and identify solutions to meet strategic as well as operational needs aligned to Microsoft Dynamics 365.

This coupled with the capacity to simplify processes and negotiate stakeholder acceptance will be a key driver in this MS Dynamics 365 for Operations implementation success.

About you

• Possess a suitable / relevant tertiary qualifications in IT & Microsoft Dynamics OR relevant professional experience
• At least 5 years’ experience as working in Microsoft Dynamics CRM domain
• Proven track in the MS Dynamics CRM Agile implementations
• Experience in PwrApps
• For the full list of position accountabilities & requirements please download the position description here.

Interested? Then apply today!

Employment with Uniting is subject to satisfactory background checks which include a National Police Check and Reference Check and a Working with Children Check.