Customer Services Representative | Auckland

FMI Building Innovation are one of New Zealand’s leading suppliers, manufacturers, and innovators of world-class building solutions.

FMI supplies materials and components to New Zealand’s building and construction industry. We are proudly kiwi owned with a strong family of interconnected brands offering exceptional solutions to architects, builders, trade customers and our very own extensive fabricator network across the country.

We are looking to hire someone to join our customer services team, with energy to build on what we have in our Glass or Profiles Department.

We offer a dynamic high growth environment where people can learn and thrive. If you want a fast paced, action oriented and sometimes unpredictable and challenging work environment, you’ll fit right in. Fundamentally, we want to solve big problems and build great products that people love and can’t live without.

What’s in it for you?

• Subsidised medical insurance
• Staff Savings Scheme – which all employees can join
• Long service rewards
• Free parking!
• A great salary for the right person

In a typical day, you will answer inbound support queries via email and phone to our fabricator network. You will be working closely alongside our operations and sales team(s) and work collaboratively to decrease our NCPs.

This role is diverse as we expect to train an individual on all aspects of customer services. You will be working as a team to complete all tasks required which means no two days will be the same.

If you’re able to work and thrive in a fast paced environment, you are highly organised and can juggle many different tasks at once, “Diagnose” and “troubleshoot”, are common words to describe what you love to do, then we want to hear from you.

We believe we do important work to create an environment that works seamlessly in order to make our fabricators lives better. If you want to be a part of this small but impactful team then,

Apply Now!

To apply for this job go to: https://fmi.recruitmenthub.co.nz/Make-a-Change & enter ref code: 6298670.

Applications close 30 April 2023