Administration officer

Location:

Port Macquarie and Mid North Coast

Closing:

Closing in 14 hours

About us

At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities and confront injustice.

Our services are in the areas of aged care and disability, community services, and chaplaincy and we get involved in social justice and advocacy issues that impact the people we serve. We commit to respecting children and take action to keep them safe.

As an organisation we celebrate our diversity and welcome all people regardless of lifestyle choices, ethnicity, faith, sexual orientation and gender identity.

We are bold, imaginative, respectful and compassionate.

About the opportunity

Uniting is seeking experienced Administration Officer to work at Uniting Mingaletta in Port Macquarie, NSW, on a part time permanent basis. Our Administration Officer is core to the Uniting team, and live and breathe Inspired Care.

This role is central to the delivery of our person-centered approach, and is the face of Uniting that goes beyond basic assistance with enquiries and office tasks, to work collaboratively with management team to support clients and their families to achieve their goals.

Key responsibilities may include:

Communicate well with clients with varied needs and backgrounds.
Perform various administration tasks such as capturing enquiries, preparation of rosters, purchasing and client bookings.
Engage and build community connections, prompting the services of Uniting
Facilitate quality, timely and effective communication maintaining privacy and confidentiality of each client
Promote the rights and privacy of our clients, in accordance with relevant policy and legislation
Work for the continuous improvement of our service to ensure it’s the best it can be, in line with Aged Care Accreditation Standards

Qualifications

Certificate 3 in Business Administration, Customer Service or equivalent qualification/experience
Flu vaccination

Skills & experience

Understanding and active usage of ACFI
Experience with rostering
Experience with invoicing bed management
Previous experience in aged care
High attention to detail and ability to problem solve, negotiate, mediate and resolve conflict
Tech savvy with the capacity to document and communicate electronically, including via email and mobile phone
Great organisation and time management skills
Experience using client/data management systems

Benefits & culture

Uniting is proud to be an EEO employer. Uniting supports an inclusive approach in the workplace. We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.